social media public comment policy

Lee County Tax Collector Social Media Public Comment Policy

The goal of the Lee County Tax Collector’s official social media sites (Facebook, Instagram, Twitter and LinkedIn) is to encourage quick and courteous communication between the Tax Collector and the public. The Tax Collector views social media and networking sites as an opportunity to facilitate communication and promote the mission and vision of the office.

Comments will not be edited by employees but may be restricted if found to be in violation of this policy. Repeat violators will be banned.

Posts (including screen names/images) that contain any of the following are not allowed:

  • Obscene, profane, violent, threatening, hateful, harassing or offensive language or content
  • Personal attacks of any kind, including discrimination based on race, creed, color, age, religion, gender, marital status, national origin, physical or mental disability, physical appearance, sexual orientation or financial status
  • Defamation or accusations of criminal conduct or immoral activity. If a person believes there is a legitimate complaint against a Tax Collector employee, contact the Tax Collector at [email protected].
  • Sexual content or links to sexual content
  • Solicitations, advertisements, or endorsements of any financial, commercial or non‐governmental agency
  • Conduct or encouragement of illegal activity
  • Violating copyrights or trademarks
  • Compromising the safety or security of the public or public systems
  • Invasion of an individual’s right to privacy
  • Promoting or opposing political campaigns or ballot measures
  • Off-topic posts or repetitive copied posts

The Lee County Tax Collector is not liable for the content of comments posted to any Lee County social media site and reserves the right to restrict or remove any content deemed in violation of this social media policy or any applicable law. This comment policy is subject to amendment or modification at any time.

Under Florida law, all content on any Lee County Tax Collector social media site is subject to the public records law, Chapter 119, Florida Statutes. Florida has a very broad public records law. Most written communications to or from Tax Collector employees and officials regarding Tax Collector business is considered public record available to the public and media upon request. Any communication made through social networking websites may be subject to public disclosure. Any public disclosure requests must be directed to The Tax Collector’s Office.


Compliance status

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more. This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website’s owner please use the website’s form Screen-reader and keyboard navigation Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements: 1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide stments  Reset Settings  Statement  Hide Interface Choose the right accessibility profile for you Seizure Safe Profile Clear flashes & reduces color OFF ON  Vision Impaired Profile Enhances website’s visuals OFF ON  ADHD Friendly Profile More focus & fewer distractions OFF ON  Cognitive Disability Profile Assists with reading & focusing OFF ON  Keyboard Navigation (Motor) Use website with the keyboard OFF ON  Blind Users (Screen Reader) Optimize website for screen-readers   OFF ON Content Adjustments Powered by Vectra Digital  ENGLISH   Unclear content? Search in dictionary…  description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screenreader mode on as soon as they enter the website. These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack. 2. Keyboard navigation optimization: The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key. Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), screenreaders with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described.

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