Lee County Tax Collector is committed to ensuring that our services—both in person and online—are accessible to all individuals, including people with disabilities. We believe every person has the right to live with dignity, equality, comfort, and independence.
Accessibility is an ongoing effort. We continually work to improve our digital services and ensure that all users can access the information and resources they need.
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the Lee County Tax Collector will not discriminate against qualified individuals with disabilities in its services, programs, or activities.
The Lee County Tax Collector does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations under Title I of the ADA.
We will, upon request, provide appropriate aids and services to ensure effective communication for individuals with disabilities. This may include sign language interpreters, documents in accessible formats, and other methods to ensure equal access to information and services.
We will make all reasonable modifications to policies and procedures to ensure individuals with disabilities have an equal opportunity to participate in our programs, services, and activities.
The ADA does not require the Lee County Tax Collector to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.
The Lee County Tax Collector will not place a surcharge on individuals with disabilities to cover the cost of providing auxiliary aids, services, or reasonable modifications.
We are committed to making our website accessible and user-friendly for everyone. Our goal is to meet or exceed applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1.
We are continuously working to improve the accessibility of our website and digital services. While we strive to ensure all content is accessible, some third-party applications or legacy documents may not yet fully meet accessibility standards. We are actively working with our partners to improve accessibility across all platforms.
If you experience difficulty accessing any part of our website, we are here to help and can provide information or services in an alternative format.
We are here to assist you and make your experience as accessible as possible.
If you need an accommodation or assistance accessing our services, online or in person, please contact us:
Orfelia Mayor, Esq.
Chief Deputy Tax Collector
[email protected]
239-533-6048
To help us respond effectively, please include:
Requests should be made as soon as possible, preferably at least 48 hours in advance for scheduled events.
This grievance procedure is established to meet the requirements of the Americans with Disabilities Act (ADA). It may be used by anyone who believes they have experienced discrimination or encountered an accessibility barrier in the provision of services, programs, or activities.
Complaints should be submitted in writing and include:
Complaints should be submitted as soon as possible to:
Orfelia Mayor, Esq.
Chief Deputy Tax Collector
[email protected]
239-533-6048
Alternative methods of filing a complaint will be made available upon request for individuals with disabilities.
