Intermittent Phone Outages

The Lee County Tax Collector is currently experiencing issues with our phone system causing delays in answering your calls.

We are working on fixing the problem and apologize for any inconvenience.

As an alternative, please visit LeeTC.com and ask Edison for answers to commonly asked questions.

You can also use the pay online” feature to renew your driver license or ID, renew your registration, pay your property taxes, or apply and pay for a local business tax receipt.

Thank you for your patience and understanding.

Excellence, efficiency and enhancing the customer experience

Excellence, efficiency and enhancing the customer experience are what we strive for when we launch a new project or initiative. Over the past year we have been busy implementing programs to better serve you and our community.

New Queuing System – In August we launched a new queuing system in every Lee County service center. Customers can now schedule multiple services with just one appointment. The system’s virtual queuing feature allows customers to check in on their phones and wait where they want while monitoring their place in line. When it’s their turn, customers receive an email or text message notification. The system also captures customer feedback and makes it immediately accessible to our team, allowing them to adjust business processes to optimize customer service.

Customer Printers – This year we installed wireless printers at each service center so if you forget to print a document, you can send it to our printer using your personal device and we will print it for you. No more having to run home to find it!

Smart Lockers – This year we implemented a Smart Locker system where vehicle dealers can drop off and pick up their work 24/7 in a secured lockbox. Worked dropped off by 2 p.m. on a business day will be turned around the next day.

This helps dealers get the documents they need quickly, while freeing up appointment slots so other customers can get their transactions completed as well.

LeeTC.com – In December 2022 we launched our redesigned website. With the goal of putting customers first, the new site features a cleaner, more modern design with easier navigation and one click access to all services, including paying online.

Edison – Have you met Edison? Edison is our artificial intelligence (AI) chatbot who is available to answer questions 24 hours a day, seven days a week. No more searching through multiple links to find information, just type your question in the chat and Edison will answer in seconds. The more questions he’s asked, the smarter he gets. Visit him at the bottom of our site – just click the START CHAT button.

STUDENTS HONORED FOR AWARD WINNING DESIGNS

kids tag art program

The Lee County Tax Collector and the Foundation for Lee County Public Schools honored 78 School District of Lee County 5th graders with Awards of Distinction for their designs in the Kids Tag Art program. The top two student designers from each participating elementary school were recognized at an awards ceremony at Fort Myers High School. The Honorable Noelle Branning, Lee County Tax Collector, and Marshall Bower, President and Chief Executive Officer of the Foundation for Lee County Public Schools hosted the event.

Kids Tag Art is a fundraising program that inspires fifth grade students to design their own license plates fashioned after Florida’s 100 specialty plates. Students learn how these plates support deserving causes, like environmental protection, health initiatives and public education, and their designs are turned into tags that can be placed on the front of a vehicle.

In addition to the Awards of Distinction, four students earned accolades for their themed designs.

The Design Excellence Award given by the Foundation for Lee County Public Schools is presented to a student whose design best represents giving back to the community. The winner is Allan Reyes from Hancock Creek Elementary.

The Educational Excellence Award given by the School District of Lee County honors a student whose design best illustrates the power of education. The winner of this award is Manuella Garcia from Colonial Elementary.

The Suncoast Sunny Futures Award is presented by Suncoast Credit Union to the student whose creative expression best illustrates the idea of what a school of the future will look like. This award is presented to Gabriel DaSilva from Franklin Park Elementary.

The Tax Collector’s Choice Award is personally selected by the Tax Collector and presented to an Award of Distinction Winner who portrays the character of the Kids Tag Art Initiative. This year’s winner is Taylor Karth from Rayma C. Page Elementary.

“This program is so unique and allows students to express themselves through design while learning about art and commerce,” said Noelle Branning, Lee County Tax Collector. “We are so thrilled to honor them, and to donate dollars directly back to their deserving art teachers to fund programs at their schools.”

This year each participating art teacher received $500. Since 2016, the program has raised more than $189,000 for elementary art teachers to support their classrooms.

“We love this program because it embodies every part of our mission,“ said Marshall Bower, President and CEO of the Foundation for Lee County Public Schools. “It engages the community in public education through our great partners at the Tax Collector’s Office. It reinforces the pertinent role art plays in education and commerce, and it returns needed funding to art classes throughout the District. KTA is a win-win program!”

The patron sponsor for Kids Tag Art is Suncoast Credit Union. Other sponsors include The Community Foundation, First Horizon, Edison Bank/Bank of the Islands, Grant Street Group, Lee County Electric Co-Op (LCEC) and JP Morgan.

Below is a list of the 2023 Kids Tag Art Awards of Distinction Winners.

Bayshore

Wesley P.
Natalaiya A.

Bonita Springs

Alonso G.
Jose G.
Caloosa

Lana N.
Alice Z.

Cape

Tyler E.
Makayla N.

Colonial

Chassidy W.
Sabina C.

Diplomat

Brianna C.
Leyna M.

Edison Park

Mason K.
Aaron T.

Fort Myers Beach

Gia H.
Ella A.

Franklin Park

Gabriel D.
Da’Meira B.

G. Weaver Hipps

Rafael R.
Aysia O.

Gateway

Khaily C.
Lillyana M.

Gulf

Antonella M.
Addison P.

Hancock Creek

Abbigail C.
Joy Y.

Hector Cafferata

Ruben B.
Samantha S.

Heights

Matthew S.
Gabriel X.

J. Colin English

Lenox D.
Makayla L.

James Stephens

Emmalina R.
Rodolfo G.

Littleton

Abigail W.
Tessa W.

Manatee

Allison H.

Mirror Lakes

Lily M.
Kayla G.

Orangewood

Angela R.
Aaliyah V.

Patriot

Jovanni D.
Karley A.

Pelican

Jacob S.
Shylee M.

Ray V. Pottorf

Avery G.
Asher E.

Rayma Page

Sophia M.
Taylor K.

River Hall

Maci L.
Shakira R.

The Alva School

Madison L.
Charlee B.

San Carlos Park

Juan L.
Cameron C.

The Sanibel School

Jase K.
Valentina B.

Skyline

Irina G.
Jazelle R.

Spring Creek

Jessanie Q.
Maliah B.

Sunshine

Chelianette S.
Marlene V.

Tanglewood

Isabella G.
Camila L.

Three Oaks

Tice

Somaya S.
Innocence D.

Trafalgar

Yesliam B.
Peyton R.

Tropic Isles

Scarlett P.
Juliette L.

Tortuga Preserve

Emma K.
Chloe D.

VPAA

Emma M.
Ayazaira G.

 

 

2022 Industry Appreciation Award Winners recognized by the Horizon Council, Lee County Economic Development and the Horizon Foundation

Congratulations to all the 2022 Industry Appreciation Award Winners who were recognized by the Horizon Council, Lee County Economic Development, and the Horizon Foundation. A special shoutout to Vectra Digital which won the Technology Award and partnered with us to redesign our website LEETC.com! It was wonderful to celebrate the industry leaders in Lee County.

Tax Collector Noelle Branning with Board of County Commissioners Ray Sandelli and Cecil Pendergrass
Tax Collector Noelle Branning with Christine Brady, Assistant County Manager
IAA Award Stage
Vectra Digital winning the Technology Award.

Taxicab and Vehicle for Hire Ordinance Repealed

On December 7, 2021, the Lee County Board of County Commissioners adopted Lee County Ordinance No. 21-13, Repeal Taxicab/Vehicle for Hire Ordinance. The ordinance went into effect on December 9, 2021. As a result, it is no longer necessary for business owners who operate a taxicab or vehicle for hire business in Lee County to obtain a Certificate to Operate, Vehicle Permit/Stickers, or Driver Identification Cards from the Lee County Tax Collector.

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